Refund & Cancellation Policy

Last updated: September 26, 2026

This Refund & Cancellation Policy explains how Honest Earning Publishing handles refunds and cancellations for purchases made through honestearningbooks.com, including both digital eBooks and paperback (print) books.

1. Nature of Our Products

We sell two types of products on this Site:

• Digital eBooks — delivered electronically and available for download immediately after purchase.
• Paperback (print) books — physical products shipped to your delivery address.

Because these two product types are delivered differently, refund and cancellation terms differ between them, as outlined below.

2. General Refund Policy

Refund requests are reviewed on a case-by-case basis. If you believe you are entitled to a refund, please contact us as soon as possible with your order details and an explanation of the issue. We will review the request and determine the appropriate resolution in accordance with this policy and applicable law.

Refund requests must be submitted within 7 days of the purchase date (for eBooks) or within 7 days of delivery (for paperback orders) — see Section 3 for details.

3. Situations We Will Consider

For digital eBooks:

Refund requests must be submitted within 7 days of the purchase date. We will review refund or replacement requests in circumstances such as:

• Duplicate purchases — you were accidentally charged more than once for the same eBook.
• Corrupt or inaccessible files — the downloaded file does not open correctly, is technically defective, or is missing required content. We may first attempt to resolve the issue or provide a corrected file.
• Failed downloads — a technical problem on our side prevented you from accessing or completing the download and our support team was unable to resolve the problem.
• Other exceptional circumstances — reviewed based on the specific circumstances and applicable law.

For paperback (print) books:

Refund, replacement, or return requests must be submitted within 7 days of the delivery date. We will review requests in circumstances such as:

• Damaged in transit — the book arrived physically damaged or defective.
• Incorrect item received — you received the wrong book or edition.
• Missing or incomplete order — part of your order did not arrive.
• Significant delivery delay or lost shipment — if your paperback has not arrived within 15 business days of purchase, please contact us so we can investigate with the courier.
• Other exceptional circumstances — reviewed based on the specific circumstances and applicable law.

Paperback returns or reprints are governed by our print-on-demand fulfillment partners. We do not require you to ship the physical item back to us. Instead, we require you to email clear photographic evidence of the damage or printing defect to our support team before a replacement copy or refund is authorized.

4. How to Request a Refund

To request a refund, please contact us at support@honestearningbooks.com and provide:

• Your order number
• The email address used for the purchase
• The name of the book purchased
• Whether it was a digital or paperback order
• A description of the issue or reason for your request (including photos for damaged paperbacks)

Providing complete order information helps us review your request more efficiently.

5. Approved Refunds

If a refund is approved, it will generally be issued to the original payment method used for the purchase, subject to the capabilities and processing procedures of the relevant payment provider. The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.

6. Cancellations

eBooks: Because eBooks are digital products and are delivered immediately after payment confirmation, orders cannot be cancelled once download access has been provided.

Paperback orders: You may request cancellation of a paperback order within 1 hour of order placement by emailing us immediately. Because our print-on-demand workflows enter production quickly, cancellation requests submitted after 1 hour cannot be authorized.

To request a cancellation, contact us as soon as possible at support@honestearningbooks.com .

7. Grievance Redressal

If you are not satisfied with the resolution of a refund or cancellation request, you may contact our Grievance Officer:

Grievance Officer: Amzad Hussain
Email: support@honestearningbooks.com

We will review grievances and respond in accordance with applicable law.

8. Contact Us

If you have questions about this Refund & Cancellation Policy, please contact:

Honest Earning Publishing
Email: support@honestearningbooks.com

9. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time to reflect changes to our products, services, or applicable requirements. Any changes will be posted on this page with an updated “Last updated” date.